Privacy Policy
At GenieSign, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document outlines the types of information we collect, how it is used, and your rights regarding the handling of your personal data.
If you have additional questions or require more information about our Privacy Policy, feel free to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors and users on our website and through our WhatsApp-based services with regards to the information shared and/or collected through these platforms. This policy does not apply to any information collected offline or through channels other than our website and WhatsApp.
Consent
By using our website or interacting with us on WhatsApp, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information you are asked to provide and the reasons for which you are asked will be made clear at the point we ask you to provide it. If you contact us directly through WhatsApp or our website, we may collect additional information about you such as:
- Your name
- Email address
- Phone number
- WhatsApp number (for onboarding and e-signature purposes)
- The contents of your message or any attachments you send
How We Use Your Information
We use the information collected in various ways, including to:
- Provide, operate, and maintain our website and WhatsApp service
- Improve, personalize, and expand our website and service offerings
- Understand and analyze how you use our website and WhatsApp services
- Develop new products, services, features, and functionality
- Communicate with you directly, either through WhatsApp or email, for customer service, updates, and marketing/promotional purposes
- Send you necessary emails (e.g., onboarding updates, e-signature confirmations)
- Prevent fraud and unauthorized activity
Log Files
GenieSign follows a standard procedure of using log files. These files log visitors when they visit websites, as part of hosting services’ analytics. Information collected by log files includes:
- Internet protocol (IP) addresses
- Browser type
- Internet Service Provider (ISP)
- Date and time stamp
- Referring/exit pages
- Click activity
This data is not linked to any personally identifiable information and is used for analyzing trends, administering the site, tracking user movement, and gathering demographic information.
Cookies and Web Beacons
Like any other website, GenieSign uses cookies to store information such as visitor preferences and the pages they visit on our website. The data is used to optimize user experience and customize content, including in relation to WhatsApp communication.
Third-Party Services and Privacy Policies
GenieSign may use third-party services (including WhatsApp and advertising networks). These third parties may use technologies like cookies, JavaScript, or web beacons in their respective advertisements and links. These technologies automatically collect your IP address when such activities occur.
Please note that GenieSign has no access to or control over these third-party cookies.
For information about third-party privacy practices, please consult their respective privacy policies.
CCPA Privacy Rights (California)
If you’re a California resident, under the CCPA, you have the right to:
- Request disclosure of the specific pieces and categories of personal data GenieSign has collected.
- Request deletion of any personal data GenieSign has about you.
- Request that GenieSign does not sell your personal data.
If you’d like to exercise these rights, please contact us. We will respond within one month.
GDPR Data Protection Rights (EU Residents)
If you are located in the European Union, you have the following rights regarding your personal data:
- The right to access: Request copies of your personal data.
- The right to rectification: Request correction of any inaccuracies in your personal data.
- The right to erasure: Request the deletion of your personal data under certain conditions.
- The right to restrict processing: Request limitation of the processing of your data under certain conditions.
- The right to object to processing: Object to how we process your data under specific conditions.
- The right to data portability: Request a transfer of your data to another organization or to you directly under certain conditions.
We will respond to your requests within one month.
For any questions about these Terms of Use, please contact us at:
