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Supporting Mental Health at Work: What HR Can Do to Help Employees Thrive

Mental health in the workplace is no longer a topic that can be ignored. As we continue to face new challenges in the world of work—whether it’s the pressures of a fast-paced environment, remote work struggles, or the aftermath of the global pandemic—supporting employee well-being is more critical than ever.

In fact, mental health issues are more prevalent than ever, with one in five U.S. adults living with a mental illness—which equates to 59.3 million people in 2022, or 23.1% of the U.S. adult population (National Institute of Mental Health, 2021). As the backbone of any organization, employees are the ones who drive success, and their mental well-being plays a huge role in the overall productivity and success of a business. HR departments play a vital role in creating a supportive environment that can help employees thrive—both personally and professionally.

Here’s how HR can be part of the solution.

1. Create a Culture of Openness and Support

Employees are more likely to thrive when they feel safe to discuss their mental health concerns. Unfortunately, stigma around mental health in the workplace still exists, and many employees fear judgment or even losing their jobs if they open up about their struggles. HR’s role is to lead the charge in breaking this stigma.

Actionable Tip:
HR can start by implementing mental health awareness campaigns, offering training to managers on recognizing signs of mental distress, and encouraging open dialogue about well-being during team meetings. When employees know their HR department and management are empathetic and supportive, they are more likely to seek help when needed.

2. Offer Mental Health Benefits and Resources

Providing access to mental health support is essential. According to a 2021 survey by Mental Health America, 71% of employees say they would feel more engaged at work if their employers supported their mental health needs (Mental Health America, 2021).

Many companies are now integrating Employee Assistance Programs (EAPs), counseling services, and mental health resources into their benefits packages. Offering resources like therapy or counseling sessions can make a significant difference for employees who may not otherwise have the support they need.

Actionable Tip:
HR departments should work closely with benefits providers to ensure that mental health support is easily accessible. HR can also introduce programs that offer confidential counseling, stress-relief workshops, or even mental health days off to give employees the space they need to recharge.

3. Encourage Flexible Work Arrangements

A 2020 Harvard Business Review study found that 57% of employees reported better work-life balance and mental health outcomes when they had the flexibility to work remotely (Harvard Business Review, 2020). A flexible work environment can be incredibly beneficial for employees dealing with mental health challenges. Whether it’s offering flexible hours, the option to work from home, or adjusting workloads, flexibility helps employees maintain a healthy work-life balance. Overworking and burnout are major contributors to mental health struggles, and allowing employees more control over their schedules can help mitigate stress.

Actionable Tip:
HR should consider offering flexible schedules or hybrid work models, where employees can choose when and where they work. This not only shows employees that their well-being is a priority but also helps them manage their time effectively.

4. Implement Mental Health Training for Managers

Managers are often the first line of support when it comes to employee well-being. However, many managers may not be equipped to handle sensitive mental health conversations. A study by Gallup found that managers who are actively engaged in supporting their employees’ mental health can increase employee engagement by 60% (Gallup, 2020). That’s where HR can make a difference by providing mental health training for leadership teams.

Actionable Tip:
HR should offer regular workshops and training on how to support employees with mental health concerns. Managers should learn how to identify warning signs of burnout, offer emotional support, and create an inclusive environment where employees feel comfortable reaching out.

5. Create Mental Health-Friendly Policies

HR can also implement policies that directly address mental health, such as reasonable accommodations, mental health days, and stress management programs. Policies should not only protect employees but also make it clear that mental health is just as important as physical health.

According to a 2021 report by the World Health Organization (WHO), for every $1 invested in mental health treatment, there is a $4 return in improved health and productivity (World Health Organization, 2021).

Actionable Tip:
Ensure that policies around sick leave, vacation, and personal days are flexible enough to account for mental health needs. Additionally, include mental health in your company’s diversity and inclusion policies, ensuring that employees feel comfortable discussing their well-being without fear of discrimination.

6. Regularly Check In on Employee Well-being

It’s not enough to implement a one-off mental health program and call it a day. HR should ensure that employees are regularly checked in on to monitor their well-being. Whether through one-on-one meetings with managers, pulse surveys, or employee feedback sessions, it’s important to create an ongoing dialogue around mental health.

Actionable Tip:
HR can introduce periodic well-being surveys or virtual check-ins that allow employees to share their mental health status and provide feedback on existing resources. This helps HR departments stay on top of any emerging issues and fine-tune their approach accordingly.

Conclusion: Mental Health at Work is Everyone’s Responsibility

As businesses strive for success in a competitive world, supporting employees’ mental health should be seen as a strategic priority. HR departments have a significant opportunity to drive positive change by providing the tools, resources, and a culture that fosters mental well-being. When employees feel supported and valued, they are more likely to contribute meaningfully to the organization’s success.

By taking these steps, HR can not only improve employees’ mental health but also create a more productive, engaged, and loyal workforce. The result? A thriving, resilient organization that is ready to take on the future.

References

  1. National Institute of Mental Health. (2021). Mental Illness
  2. Mental Health America. (2021). The State of Mental Health in America
  3. Harvard Business Review. (2020). Remote Work Is Here to Stay: How to Make It Work
  4. Gallup. (2020). The Power of Manager Support for Employee Engagement
  5. World Health Organization. (2021). Mental Health in the Workplace. 

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